Privacy Policy

1. Information We Collect

We collect two categories of information to deliver our services effectively.

a) Personal Information — provided directly when you contact us, request a quote, or engage our services:

• Full name and company or business name
• Email address and phone number
• Mailing address or project location
• Project details you voluntarily share (type, scope, materials, location)

b) Non-Personal / Technical Information — collected automatically when you browse our website:

• IP address and general geographic location
• Browser type, version, and operating system
• Pages visited, time spent on site, and click-through patterns
• Referring website or search engine query

This technical data is collected via cookies and analytics tools to help us understand how visitors use our website and to continuously improve our services.

2. How We Use Your Information

We use the information we collect exclusively for legitimate business purposes directly related to our construction estimating services:

• Preparing and delivering accurate construction cost estimates and material takeoffs tailored to your project.
• Responding to project inquiries, quote requests, and follow-up questions in a timely manner.
• Sending project status updates, estimate delivery notifications, and service-related communications.
• Processing payments securely and maintaining appropriate billing records.
• Analyzing anonymized, aggregated usage data to improve our services.
• Complying with applicable legal, tax, and regulatory requirements.

We do not use your personal information for unsolicited marketing. You may opt out of any non-essential communications at any time by contacting us directly.

3. How We Share Your Information

Paradise Estimating does not sell, rent, lease, or trade your personal information to any third parties. We may share information only in these strictly limited situations:

• With trusted service providers who help us operate our website or process payments all of whom are bound by confidentiality obligations and may not use your data for any other purpose.
• When required by law, court order, or government authority disclosing only the minimum information legally required.
• With your explicit written consent for a specific, client-authorized third-party collaboration.

4. Project Documentation & Confidentiality

All project plans, blueprints, drawings, and specifications submitted to Paradise Estimating for estimating are treated with strict professional confidentiality:

• Files are used exclusively by our estimating team to produce your requested estimate.
• Documentation is never shared with competitors, unauthorized personnel, or third parties.
• Files are stored securely and not retained beyond what is necessary for service delivery and legal record-keeping.

Clients requiring a formal Non-Disclosure Agreement (NDA) before submitting documentation are encouraged to request one. We accommodate NDA requests on a per-project basis.

5. Cookies & Tracking Technologies

Our website uses cookies — small files stored on your device — to enhance your browsing experience and help us analyze site traffic. Cookies allow us to remember preferences, track performance metrics, and improve content relevance. You may disable cookies in your browser settings at any time, though some site features may be affected. Continued use of our website with cookies enabled constitutes your consent to their use in accordance with this policy.

6. Data Security

We implement industry-standard security measures to protect your personal and project information:

• SSL/TLS encryption for all data transmitted between your browser and our servers.
• Secure, access-restricted server environments.
• Internal access policies limiting data visibility strictly to authorized team members.

While we follow best practices, no internet transmission is entirely risk-free. We cannot guarantee absolute security, but we are committed to responding to any security concern promptly and transparently.

7. Data Retention

We retain personal and project information only for as long as necessary to fulfill the purposes in this policy and comply with our legal obligations. Once no longer needed, data is securely deleted or anonymized. You may request early deletion of your data at any time by contacting us at paradisestimating@gmail.com, subject to legal retention requirements.

8. Third-Party Website Links

Our website may contain links to external third-party sites for reference purposes. Paradise Estimating does not control the content, privacy practices, or data handling of these external sites. We recommend reviewing the privacy policy of any third-party site you visit through links on our platform.

9. Children's Privacy

Our services are intended exclusively for adult construction professionals. We do not knowingly collect personal information from individuals under the age of 13. If we learn that a minor has submitted information to us, we will delete it immediately. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at paradisestimating@gmail.com.

10. Your Rights & Choices

You have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you at any time.
• Right to Correction: Request that we update inaccurate or outdated information.
• Right to Deletion: Request removal of your personal data, subject to legal retention requirements.
• Right to Opt-Out: Opt out of non-essential communications including SMS at any time.

To exercise any right, contact us using the details in Section 13. We will respond to all verified requests within a reasonable timeframe.

11. SMS Text Message Communications — TCR & CTIA Compliance

This section satisfies all requirements of TCR (The Campaign Registry) A2P 10DLC registration, CTIA Messaging Principles and Best Practices, and RingCentral SMS/MMS Content Policy.

a) SMS Program Overview

Paradise Estimating operates an SMS text message program to communicate directly with clients and prospective clients who have explicitly opted in to receive messages from us. Messages sent through this program are limited to: construction estimate status updates, quote delivery confirmations, appointment and call-back reminders, project follow-ups, and general customer service responses. We do not send unsolicited bulk promotional or marketing SMS messages.

b) No Sharing of Mobile Opt-In Data — Required Disclosure

“No mobile opt-in or text message consent will be shared with third parties or affiliates.” — Paradise Estimating strictly upholds this policy. Mobile phone numbers collected for SMS purposes and all SMS opt-in consent data are used solely for direct communication between Paradise Estimating and the opted-in individual. This data is never sold, rented, leased, shared, or disclosed to any third party for any reason.

c) How We Collect SMS Opt-In Consent

We collect SMS consent only through direct, voluntary, and clearly disclosed opt-in methods. Consent is never assumed, pre-checked, or bundled with other agreements. Collection methods include:

• Website contact form: An optional, unchecked SMS consent checkbox adjacent to the phone number field.
• Verbal consent: Provided in person or by phone, which is logged with date and method.
• Inbound text message: When a recipient texts Paradise Estimating first to initiate a conversation (implied conversational consent only).

Consent to receive SMS is always optional and is never a condition of receiving our estimating services.

d) SMS Terms of Service — Required Standard Disclosures

If you consent to receive conversational and informational SMS messages from Paradise Estimating, you agree to receive project updates, estimate notifications, appointment reminders, and customer service messages from us. Reply STOP to opt out. Reply HELP for support. Message and data rates may apply. Messaging frequency may vary. Visit https://paradiseestimating.com/privacy-policy/ to see our full Privacy Policy and Terms of Service.

e) Types of Messages Sent

Messages include project status updates, construction estimating reports, follow-up quotes, and appointment reminders.

• Conversational: Two-way, human-to-human responses to inquiries you initiate with our team.
• Informational: One-way notifications including estimate delivery confirmations, project status updates, and appointment reminders.
• Customer Service: Direct responses to questions about your estimate, project scope, pricing, or billing.

We do not send automated bulk SMS blasts, third-party promotional content, or unsolicited marketing messages.

f) Opt-Out Instructions (STOP)

To stop receiving SMS messages from Paradise Estimating at any time, reply STOP to any message. You will immediately receive one final confirmation and no further messages will be sent to your number. To re-subscribe, reply START or contact us at paradisestimating@gmail.com or +1 (718) 719-6171.

g) Help Instructions (HELP)

For help with our SMS program, reply HELP to any message from us. You may also contact us directly at paradisestimating@gmail.com or call +1 (718) 719-6171. Our team responds to all SMS help requests within one business day.

h) Message Frequency & Rates Disclosure

Message and data rates may apply depending on your mobile carrier and plan. Messaging frequency will vary based on your project activity and interactions with our team. Paradise Estimating does not charge for SMS messages beyond any standard rates applied by your carrier. Carriers are not liable for delayed or undelivered messages.

i) SMS Opt-In Method

Users opt-in to receive SMS by providing their mobile number through our online lead forms and acknowledging the SMS disclosure present on the form.

j) Opt-In Confirmation Message

When you opt in to Paradise Estimating SMS communications, you will receive the following auto-reply confirmation:
“Welcome to Paradise Estimating SMS. You will receive project updates and estimate notifications from us. Msg & data rates may apply. Msg frequency varies. Reply STOP to unsubscribe. Reply HELP for help. Privacy Policy: https://paradiseestimating.com/privacy-policy/”

k) Opt-Out Confirmation Message

When you reply STOP, you will immediately receive the following confirmation message:
“You have been unsubscribed from Paradise Estimating SMS. No further messages will be sent. Contact us at paradisestimating@gmail.com or +1 (718) 719-6171 for assistance.”

l) Website Contact Form — SMS Consent CTA Language

Our website contact form includes an SMS consent checkbox adjacent to the phone number field. The checkbox is optional and unchecked by default. The consent language displayed next to the checkbox reads exactly as follows:
“By checking this box, I consent to receive conversational and informational SMS messages from Paradise Estimating, including project updates, estimate notifications, and customer service messages. Reply STOP to opt out. Reply HELP for support. Message and data rates may apply. Messaging frequency may vary. View our Privacy Policy: https://paradiseestimating.com/privacy-policy/”

Checking this box is entirely optional. It is never pre-checked and is not required to submit a quote request or receive our services.

12. Updates to This Privacy Policy

Paradise Estimating may update this Privacy Policy at any time to reflect changes in our services, data practices, or regulatory requirements including TCR, CTIA, and RingCentral SMS policies. The revised policy will be posted at https://paradiseestimating.com/privacy-policy/ with an updated effective date. Continued use of our services after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically.